FAQs

Ordering

FAQ2Can I order my cupcakes in advance?

Absolutely! We?re happy to have you order your cupcakes by phone or on our website and pick them up in any of our stores!

Can I call ahead orders for same day pick-up?

While we prefer orders to be placed 24 hours in advance, if you call any of our stores we?d love to set aside the flavors that you want the most!

Can I order a flavor that is out of season or isn?t currently offered?

Of course! We request that all orders for flavors that are out of season or currently aren?t offered have a 12 cupcake minimum per flavor, and 48 hours notice.

Can I order cupcakes for delivery?

Yes! Just Baked delivers throughout Metro-Detroit via local carrier. Orders placed before 10am will arrive the same day. ?If a morning delivery is required, please place your order one day prior. ?Orders larger than 2 dozen will require a ?Just Baked? driver and may be subject to additional delivery fees.

When can I have my cupcakes delivered?

We have two delivery windows! The first delivery window ensures that the cupcakes will arrive before noon. The second delivery window guarantees arrival before the end of the business day (5pm), or before 7pm in residential areas.

Can I have cupcakes shipped to me?

Yes! Just Baked offers shipping NATIONWIDE to the continental United States. Please visit our website for more information on shipping or to place your order today. http://www.justbakedshop.com/

Can I have other Just Baked products shipped to me?

At this time, we only offer shipping for our gourmet cupcakes, in quantities of one dozen boxes.

Custom Orders

FAQ3Does Just Baked make custom decorated cakes and cupcakes?

Of course! We have the areas most talented team of decorators and we can create any of your custom cakes and cupcakes needs. We can make any occasion sweeter by working with you to create a custom cake for your special occasion! Check out our website for more information about our custom work.

How far in advance do I need to order custom decorated cakes/cupcakes?

We request that you place your custom cake and cupcake orders a minimum of 72 hours in advance. ?Detailed orders may require more time.

Do I have to pay for my custom order in advance?

We request that at least 50% of the order is paid for at the time of order placement. You can place your deposit over the phone with our cake line team, or stop into any Just Baked location

Does Just Baked have any special offerings for weddings/baby showers/special events?

Absolutely! We offer free wedding consultations, as well as an array of cakes and cupcake towers for any occasion.

Can I rent a cupcake tower for my event?

Yes! We offer cupcake tower rental for any occasion!

Photo Jan 25, 11 01 35 AMDoes Just Baked have different sized cupcake towers depending on the size of my event?

We do! Cupcake towers come in many different sizes depending on the amount of cupcakes you are serving at your event. All cupcake tower rentals include a COMPLIMENTARY standard six-inch cake at the top, and they can be returned to any Just Baked store following your event.

Does Just Baked deliver for my special event?

Absolutely! We?d love to deliver your cakes and cupcakes to your venue and take that added weight off your shoulders

Does my custom event order include on-site set up?

Yes! All delivery can include on-site set up of your cupcake tower.

Can I receive extra individual boxes for my event?

Yes. For a small fee, we can include boxes for your guests to take cupcakes home at the end of your event.

Cupcakes

FAQ6If I have a nut-allergy, should I eat Just Baked cupcakes?

Just Baked is NOT a nut-free bakery! Several of our cupcake flavors contain peanuts or other nut products, and we recommend anyone with a severe nut allergy err on the side of caution and pass on our cupcakes

Does Just Baked offer any vegan cupcakes?

Yes! We offer vegan cupcakes in three delicious flavors. Those flavors are grumpy cake, red velvet, and vanilla. Keep in mind that we request a 24 hour notice if you?d like our vegan options.

Does Just Baked offer any sugar-free or gluten-free cupcakes?

Not at this time, but it?s something we hope to offer in the future. Check back with us soon!

How should I store my cupcakes?

Just Baked uses ?real? buttercream. ?Our cupcakes are best served at room temperature. ?If you decide to refrigerate them, we recommend letting them sit at room temperature for at least 2 hours before serving.

What are the most popular cupcake flavors at Just Baked?

We offer over 100 flavor varieties, so it?s hard to pick just a few. ?Our Grumpy cake, Red Velvet Cheesecake, Strawberry and Fat Elvis are a must try.

Do you have mini cupcakes?

We do offer mini cupcakes by special order only. ?They are available in four flavors: vanilla, chocolate, lemon, and red velvet. ?We request that you order them in full dozens of each flavor.

Other

FAQ1How do I inquire about charitable donations from Just Baked?

Just Baked has built our business with the belief that we must give back to our community. ?We are involved in many community and national initiatives. For inquiries about charitable donations, please visit our website or email us at donations@justbakedshop.com

Are there employment opportunities available at Just Baked?

Absolutely. We are always looking for charismatic, hard-working people to join our team. Check this page for more on employment opportunities.